The 9 Qualities Patients Want Most Recent research ranks nine areas of healthcare performance and their importance to patients. The areas include: Convenience, Insurance Coverage, Menu of Services, Price, Quality of Care, Reputation, Service Availability, Speed of Delivery, and Staff. How do you think each category ranks? Come prepared to join us in a discussion […]

Key Performance Indicators Using consistent benchmarks facilitates reasoned decision making that responds to our true strengths and weaknesses in the marketplace. Possible discussion points include: Types of Metrics: revenue, optical, staffing, clinical. Which ones are you measuring now? Tools to record key metrics in real time, including those in the PECAA portfolio (ex. SuccessTRACK) that […]

Branding for the Office Branding is the shorthand that can go a long way towards creating that positive first impression. Together, we'll discuss: Practice Names - what first impressions do they make? Shared vision - how do we share the mission of our practices with clients and prospects? Social media - what are the keys […]

Three Keys to Prospering in 2020 We'll focus on specific strategies to improve our bottom line in the upcoming year. Together we'll discuss: Seeing more patients Increasing revenue per patient Decreasing cost of goods sold This dinner is open to doctors and practice managers. We hope to see you there! RSVP NOW

The 9 Qualities Patients Want Most  Recent research ranks nine areas of healthcare performance and their importance to patients. The areas include: Convenience, Insurance Coverage, Menu of Services, Price, Quality of Care, Reputation, Service Availability, Speed of Delivery, and Staff. How do you think each category ranks? Come prepared to join us in a discussion […]

HR: Staff Management In today's competitive eyecare environment, how our staff manages our patients, thereby defining each customer's overall experience, is more important than ever. As owners and managers, this raises the stakes in terms of how we manage our staff members. Together we'll discuss: How do we determine the correct level of staffing? What […]

Intense Pulsed Light (IPL) Technology Together we'll discuss the latest on Intense Pulsed Light (IPL) Technology as it relates to optometric practices. Our talking points include: Latest news on IPL applications Instruments Insurance Licensing requirements This dinner is open to doctors and 3-4 staff members per practice. We hope to see you there! RSVP NOW

The Integrated Eye Care Initiative We are now on the cusp of the second wave of healthcare reform being driven by the 21st Century Cures Act and the transition from fee-for-service to outcome-based care. The definition of success under outcome-based care is different than it was under fee-for-service and is continually evolving. With all of […]