Peer-to-Peer Dinner: Bellevue, WA
Ruth Chris - Bellevue 565 Bellevue Square, Bellevue, WA, United StatesNutrition & The Eye At our upcoming dinner, we'll share a fine meal and discuss the importance of diet & nutrition in ocular health, including: What is the role of the Optometrist? How do we talk to patients about diet and nutrition? What is the role of supplements? What resources are available? This dinner is […]
Selling Workshop: Baton Rouge, LA
Renaissance Baton Rouge Hotel 7000 Bluebonnet Boulevard, Baton Rouge, LA, United StatesPerfecting Patient Communication There are more choices than ever before to purchase eyewear and contact lenses. As a result, patients are having their eye exam at their independent eye care professional’s office, but purchasing their eyewear and contact lenses elsewhere. These declining capture rates of frame, lens, and contact lens sales account for 60 percent […]
Peer-to-Peer Dinner: Indianapolis, IN
Seasons 52 - Indianapolis 8650 Keystone Crossing, Indianapolis, IN, United StatesMaximize Your PECAA Benefits For our first dinner of the year, we'll focus on the many benefits PECAA has to offer and the best ways to take advantage of them, including: Staff Training Resources Human Resources Support 2020 Annual Meeting Preview IncentivEYES Rebates Updates Kathy Long, PECAA's Accounting Manager, will join our discussion. This dinner […]
Peer-to-Peer Dinner: Charlotte, NC
Fleming's Prime Steakhouse - Charlotte 210 E Trade Street, Charlotte, NC, United StatesThe Medical Model Traditional income streams of private optometric practices face continued pressures from online competition and flatlined reimbursements. More and more practices are embracing medically related billing opportunities to remain viable in today's eyecare economy. Among the topics we will discuss together; How can we start building or enhancing a Medical Model practice? What […]
Merchandising Workshop: Austin, TX
Austin Marriott South 4415 South 1-35, Austin, TX, United StatesIncrease Patient Loyalty & Practice Profits Workshop It costs five times more to attract a new patient than to keep an existing one, yet only 18 percent of practices focus on existing patient retention. Learn the four fundamental marketing strategies every eye care professional needs to retain existing patients, generate new patients, increase revenue per […]
Peer-to-Peer Dinner: Raleigh, NC
Fleming's Prime Steakhouse - Raleigh 38 S Broadway, Raleigh, NC, United StatesKey Performance Indicators Using consistent benchmarks facilitates reasoned decision making that responds to our true strengths and weaknesses in the marketplace. Possible discussion points include: Types of Metrics: revenue, optical, staffing, clinical. Which ones are you measuring now? Tools to record key metrics in real time, including those in the PECAA portfolio (ex. SuccessTRACK) that […]
Webinar: 25 Ways to Improve Patient Satisfaction
25 Ways to Improve Patient Satisfaction Date & Time: Thursday, February 13, 2020 | 10:00am - 11:00am Pacific Presented by: Valerie Manso, Director of Staff Education, PECAA Course Description: Customer/Patient satisfaction is essential to the successful growth of all businesses. This fun-filled, fast paced session dissects twenty five proven ways of ensuring patient/customer delight. By […]
Peer-to-Peer Dinner: Portland, OR
Bluehour 250 NW 13th Ave, Portland, OR, United StatesKey Performance Indicators Using consistent benchmarks facilitates reasoned decision making that responds to our true strengths and weaknesses in the marketplace. Possible discussion points include: Types of Metrics: revenue, optical, staffing, clinical. Which ones are you measuring now? Tools to record key metrics in real time, including those in the PECAA portfolio (ex. SuccessTRACK) that […]
Webinar: How to Prepare for Pay Equity Laws
How to Prepare for Pay Equity Laws Date & Time: Monday, February 17, 2020 | 10:00am - 11:00am Pacific Presented by: Sharon Jutila, Human Resource Consultant, AmeriBen Course Description: Pay equity is one of the fastest growing areas of employment laws recently. Although 42 states have some kind of equal pay law on the books, […]
Peer-to-Peer Dinner: Leawood, KS
Rye 10551 Mission Road, Leawood, KS, United StatesThe Doctor - Patient Handoff At this dinner, we'll explore the challenge of maintaining engaged patients from the time they enter the practice to the time they exit. Ensuring you have a consistent protocol for the patient experience is one way to raise capture rate. Our discussion points may include: Best practices on using lifestyle […]
