Peer-to-Peer Dinner: Charlotte, NC
Fleming's Prime Steakhouse - Charlotte 210 E Trade Street, Charlotte, NC, United StatesThe Medical Model Traditional income streams of private optometric practices face continued pressures from online competition and flatlined reimbursements. More and more practices are embracing medically related billing opportunities to remain viable in today's eyecare economy. Among the topics we will discuss together; How can we start building or enhancing a Medical Model practice? What […]
Merchandising Workshop: Austin, TX
Austin Marriott South 4415 South 1-35, Austin, TX, United StatesIncrease Patient Loyalty & Practice Profits Workshop It costs five times more to attract a new patient than to keep an existing one, yet only 18 percent of practices focus on existing patient retention. Learn the four fundamental marketing strategies every eye care professional needs to retain existing patients, generate new patients, increase revenue per […]
Peer-to-Peer Dinner: Raleigh, NC
Fleming's Prime Steakhouse - Raleigh 38 S Broadway, Raleigh, NC, United StatesKey Performance Indicators Using consistent benchmarks facilitates reasoned decision making that responds to our true strengths and weaknesses in the marketplace. Possible discussion points include: Types of Metrics: revenue, optical, staffing, clinical. Which ones are you measuring now? Tools to record key metrics in real time, including those in the PECAA portfolio (ex. SuccessTRACK) that […]
Webinar: 25 Ways to Improve Patient Satisfaction
25 Ways to Improve Patient Satisfaction Date & Time: Thursday, February 13, 2020 | 10:00am - 11:00am Pacific Presented by: Valerie Manso, Director of Staff Education, PECAA Course Description: Customer/Patient satisfaction is essential to the successful growth of all businesses. This fun-filled, fast paced session dissects twenty five proven ways of ensuring patient/customer delight. By […]
Peer-to-Peer Dinner: Portland, OR
Bluehour 250 NW 13th Ave, Portland, OR, United StatesKey Performance Indicators Using consistent benchmarks facilitates reasoned decision making that responds to our true strengths and weaknesses in the marketplace. Possible discussion points include: Types of Metrics: revenue, optical, staffing, clinical. Which ones are you measuring now? Tools to record key metrics in real time, including those in the PECAA portfolio (ex. SuccessTRACK) that […]
Webinar: How to Prepare for Pay Equity Laws
How to Prepare for Pay Equity Laws Date & Time: Monday, February 17, 2020 | 10:00am - 11:00am Pacific Presented by: Sharon Jutila, Human Resource Consultant, AmeriBen Course Description: Pay equity is one of the fastest growing areas of employment laws recently. Although 42 states have some kind of equal pay law on the books, […]
Peer-to-Peer Dinner: Leawood, KS
Rye 10551 Mission Road, Leawood, KS, United StatesThe Doctor - Patient Handoff At this dinner, we'll explore the challenge of maintaining engaged patients from the time they enter the practice to the time they exit. Ensuring you have a consistent protocol for the patient experience is one way to raise capture rate. Our discussion points may include: Best practices on using lifestyle […]
Peer-to-Peer Dinner: Jacksonville, FL
Seasons 52 - Jacksonville 5096 Big Island Dr, Jacksonville, FL, United StatesHR: Staff Management In today's competitive eye care environment, how our staff manages our patients – thereby defining each customer's overall experience – is more important than ever. As owners and/or managers, this raises the stakes in terms of how we manage our staff members. During this dinner, we'll discuss: How do you determine the […]
Peer-to-Peer Dinner: Nashville, TN
Fleming's Prime Steakhouse - Nashville 2525 West End Ave, Nashville, TN, United StatesThe 9 Qualities Patients Want Most Recent research ranks nine areas of healthcare performance and their importance to patients. The areas include: Convenience, Insurance Coverage, Menu of Services, Price, Quality of Care, Reputation, Service Availability, Speed of Delivery, and Staff. How do you think each category ranks? Come prepared to join us in a discussion […]
Peer-to-Peer Dinner: Columbus, OH
Refectory 1092 Bethel Rd, Columbus, OH, United StatesKey Performance Indicators Using consistent benchmarks facilitates reasoned decision making that responds to our true strengths and weaknesses in the marketplace. Possible discussion points include: Types of Metrics: revenue, optical, staffing, clinical. Which ones are you measuring now? Tools to record key metrics in real time, including those in the PECAA portfolio (ex. SuccessTRACK) that […]
