About the OMCC
The first of its kind to feature education, testing, certification and continued enhancement and support, the OMCC (Office Manager Certification Course) is accredited by The University of Houston College of Optometry. The program delivers critical information and training to ensure your practice excels through the efforts of your entire staff.
The Office Manager Certification Course is a 12-hour program that enables attendees to master the skills necessary to excel as an Office Manager in an Eye Care practice. The courses are taught via webinar and once attendees complete the program, they must pass a rigorous exam to ensure they have attained the skills required to receive the designation of ‘Certified Office Manager.’
Dates and Registration Information for the Fall 2024 OMCC Course Coming Soon!
Curriculum:
- Managing staff: evaluation, hiring, dismissing, motivating staff, stress management in the office
- Delegation of authority: prioritization, accountability
- Timeline management: staff scheduling, patient scheduling
- Meeting management: agenda setting, delegation of reporting responsibilities
- Day to day operations: accounting, budgets, managing expenditures
- Office organization and systems structure
- Legal and ethical aspects of management
- Improving financial performance: fees, credits and collections
- Goal setting
- Handling difficult people
- Handling difficult situations
Schedule & Pricing:
LIVE Session
The 2024 Winter/Spring Live Class is already in progress.
2024 Summer/Fall Dates COMING SOON
Registration Pricing
$495 for PECAA Max members, $695 for HEA Advantage members and $795 for non-PECAA members.
During the live session, attendees will receive a link to watch a webinar in real-time which will allow them the opportunity to ask questions and receive immediate responses from the instructor. All webinars will be recorded and posted for attendees to review the following day.
On-Demand Session
If you don’t have time to watch the webinars in real-time, we offer a remote version of the OMCC, which is available now! Take the course at your own pace and still receive the same information and support you would during the live session.
The on-demand session runs year-round with testing done in March, June, September and December.
The program costs $495 for PECAA Max Members, $695 for HEA Advantage members and $795 for non-PECAA members.
What Members Are Saying About the OMCC:
“The entire learning experience is valuable and the approach/process is very effective because it put the needs of the learner first. It also helps improve knowledge and skills on how to formulate strategies and performance and apply it in the workplace.” – Erlynn Jaucian, Sahara Eye Center
The program and teacher Valerie were both wonderful! I gained knowledge that we are going to implement immediately in our clinic. My boss actually just promoted me to Office Manager starting today! Thank you! – June Briggs, Weiss Eyecare Clinic
As a first time manager, this class was a life saver and I truly appreciated all of the knowledge, experience, and information provided throughout the course. Thank you for a fantastic experience! – Kelsey Triptow, Visionology
There was so much useful information in this course, and I really appreciated that it showed how to use all of the information in the office reports to build a stronger practice. – Kristin Bell, Peak Eyecare
The course was informative, interactive, and not intimidating at all. Valerie knows her stuff and made our time worthwhile. – Lori Vuckovich, Family Vision Care
OMCC Instructor:
Valerie Manso – PECAA Director of Staff Education, ABOC, FNAO, ALB, ACB
Valerie Manso has presented thousands of hours in continuing education for Optometrists, Opticians and Paraoptometric Technicians at venues such as Vision Expo East and West, SECO, Heart of America, East West Congress and many more.
Should you have any questions regarding the course itself, please contact Valerie Manso at vmanso@pecaa.com.
