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Create a Company Both Your Patients (& Staff) Love
~COPE PENDING – Approved for 1 hour of CPC, Technical ABO and NCLE~
Date & Time: Tuesday, November 17, 2020 | 9:00am – 10:00am Pacific
Presented by: Samantha Toth, ABOC
Supported by an unrestricted educational grant from Transitions and Hoya
Course Description:
Studies reveal it costs 6x more to acquire a new customer than to keep an existing one and happy patients are generated by a happy staff. Discover ways to build a positive company culture for your practice. Learn how to lead and implement change, create “can-do” attitudes, reward employees for performance and run effective team meetings while discussing KPI stats with your staff. You’ll walk away with the confidence to build your practice culture in a positive, meaningful, and profitable way so everyone benefits from the best patient care and experience.
