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Innovation, Technology & The Patient Experience
Date & Time: Thursday, August 23, 2018 | 11:00am – 12:00pm Pacific
Presented by: Mark Mattison, VSP
Course Description:
Business and practice growth are dependent on products, sales, communication and satisfaction both for the patient and for the ECP. We can conveniently describe that as the patient experience. However, the details are not that simple. One must consistently deliver innovative products, consistent with new, preferred retail experiences, using the latest technologies that immerse the patient in a benefit rich result. Why… because that’s what will make you and your office different from another. After all, today, it’s not about the transaction; it’s all about the experience, the practice experience.
